About Us
Welcome!
As the President of Fettes (pronounced Fet-us) Travel, it gives me great pleasure to have the opportunity to present our business to you in consideration of being your travel agency partner.
We have a passion for travel. Over the past forty years, we have established a reputation for unsurpassed service and innovative solutions for high end, leisure and corporate travel management. In this regard, I am extremely proud of my team, and confident in our ability to form a seamless partnership. If you are anxious to find and work with an agency that can access those hard to find hotels or remote destinations then you have come to the right spot. If it is exceptional “going the extra mile” personal service you seek, we can accommodate. For our business travellers we envision a corporate travel program that further enhances your team’s productivity. We want them to say, “Fettes is just fantastic… they are part of your day to day support, once removed, that helps lead to our success.
Sincerely,
Geoffrey W. Lind
President
Executive Summary
- Wholesale and retail travel agency founded in 1970
- Ownership: Geoffrey W. Lind (President)
- Annual sales - $10 million plus
- 7 senior travel consultants, all of whom have over 30 years of individual experience
- 3 very knowledgeable support team members
- Fettes Travel is an agency that is not too big and not too small....It is just the right size for very discerning clients
Leisure Division
- In this area we are known in the industry to be one of the top five agencies in Toronto. Our well travelled, super knowledgeable, competent, patient, remarkable counsellors have been everywhere. They have direct contact to most of the players in hotel and exotic destinations around the globe.
- They are constantly visited in our office by most of the “up end” suppliers to renew and enhance our working relationships with them and their product.
- Whether it is an exotic safari, a family trip to Tuscany or The Galapagos, an exclusive charter on a cruising vessel or even a very hard to access fly fishing destination… we will make it happen… rest assured.
Corporate Travel Experience
- At Fettes we feel that we are the experts in our field of work. We can be more efficient and knowledgeable about the products than others who are working in other fields. How would one assume that your personal assistant to a corporate executive could be as knowledgeable about the short cuts or saving potentials as a thirty year travel veteran? Our agents are experts in their field. Go where experience will prevent false economies in the travel budget.
- Corporate segment represents 30% of our total sales
- Over 100 individual, active accounts
- Accounts managed by individual Fettes travel counsellors, each having support staff
- Room block management for groups within luxury and corporate style hotel properties (as required)
- Complete database account back up
- 28 day Australia/ New Zealand trip for 160 passengers
- Travel arrangements for 450 passengers to Paris for a single 10 day event from over 20 different locations
- Group travel for 860 passengers to Rome
- Complete itinerary for IPO traveling road show: 12 persons, 10 cities
Cruising Page
- Fettes Travel Inc. is one of the Top Booking agencies for luxury cruise line companies
- We average over two million in sales per year in this very specialized field.
- We are not just order takers… We secure upgrades, provide personalized services and arrange exclusive shore excursions.
- You will know you are special when we look after your cruising needs.
- Silverseas / Crystal Cruises / Seabourn / Regent
Operations Overview
- Sabre and Apollo GDS systems
- ClientBase customer management system
- Intelliguide destination resource system
- Fettes Travel management system
- GBO accounting management
- VISA, AMEX, MasterCard
- Toll-free telephone and fax lines
- Apollo “Magic” customer management program
Industry Affiliation
- TICO (registration # 4408860)
